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<!DOCTYPE html>
<html class="model" lang="en">
<head>
<meta http-equiv="Content-Type" content="text/html;charset=utf-8">
<title>ArchiSurance_Practice</title>
<!-- JQUERY / UI / LAYOUT -->
<script type="text/javascript" src="lib/jquery/jquery.min.js"></script>
<script type="text/javascript" src="lib/jquery-ui/jquery-ui.min.js"></script>
<script type="text/javascript" src="lib/jquery-ui-layout/jquery.layout-1.4.4.js"></script>
<link type="text/css" rel="stylesheet" href="lib/jquery-ui-layout/layout-default-1.4.4.css">
<!-- BOOTSTRAP -->
<link type="text/css" rel="stylesheet" href="lib/bootstrap/css/bootstrap.min.yeti.css">
<script type="text/javascript" src="lib/bootstrap/js/bootstrap-3.3.2.min.js"></script>
<!-- REPORT SPECIFIC -->
<link type="text/css" rel="stylesheet" href="css/model.css">
<link type="text/css" rel="stylesheet" href="css/i18n.css">
<script type="text/javascript" src="js/model.js"></script>
<script type="text/javascript" src="js/url-polyfill.min.js"></script>
</head>
<body>
<!-- "ui-layout-north" class set (topbar) -->
<div class="ui-layout-north">
<nav class="navbar navbar-inverse">
<div class="navbar-header">
<span class="navbar-brand">ArchiSurance_Practice</span>
</div>
<div class="collapse navbar-collapse">
<ul class="nav navbar-nav navbar-right">
<li><a href="#myModal" data-toggle="modal" class="go"><span class="i18n-about"></span></a></li>
</ul>
</div>
</nav>
</div>
<iframe name="view" class="ui-layout-center" src="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/model.html" scrolling="no"></iframe>
<div class="ui-layout-west">
<iframe name="element" class="ui-layout-south" src="elements/empty-element.html" scrolling="no"></iframe>
<div class="ui-layout-center">
<div class="panel panel-default root-panel">
<div class="panel-heading root-panel-heading">
<b><span class="i18n-modeltree"></span></b>
</div>
<div class="panel-body root-panel-body">
<b><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/model.html" target="view">ArchiSurance_Practice</a></b>
<ul class="tree">
<!-- START OF STRINGTEMPLATE CODE -->
<li class="tree-folder sorted"><span class="i18n-model_content"><i class="glyphicon glyphicon-triangle-right"></i> </span>
<ul>
<li class="tree-folder "><span class="i18n-strategy"><i class="glyphicon glyphicon-triangle-right"></i> </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Course of Action </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-dd7c6a22e1a445fc9fc6ece93f9cfd91.html" target="element"> Digital Customer Intimacy Strategy </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Capability </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Business Management </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-e1969811f34446ec925aa0bd89b535f3.html" target="element"> Enterprise Architecture </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-17184717a84b4bc9bad3d1429d1f8329.html" target="element"> Fiscal & Accounting Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2b61b6275fc3428a85bb7ce460c3393c.html" target="element"> Performance Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d10296ca9de44918965417dbc775136c.html" target="element"> Risk & Compliance Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-22910f0d6e574ba5ba3d095ce0a137df.html" target="element"> Strategic Management </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Product Management </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-9f8442949217427ea52716053f8f2621.html" target="element"> Product Definition </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-46405da66dda43a08c72083553607c1e.html" target="element"> Product Engineering </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Marketing </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-5dfb3d5b73c048f4afd78d72ea335ffa.html" target="element"> Campaign Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a2e4c4f03bfc4a599ebab8e6c184fbd4.html" target="element"> Market Development </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Sales And Distribution </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c783ea5d68964071843fd317ea6c92fb.html" target="element"> Distribution Channel Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a575ec6085b64d089510bd1560a3ef81.html" target="element"> Sales Execution </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Customer Management </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Digital Customer Management </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7d705b2c3e5f40e6aae26f410c3de569.html" target="element"> Digital Channel Management </a></li>
</ul>
</li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-141e7b135f024097ad60d13d5d8da140.html" target="element"> Customer Contact Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-131efb4a63b64dfba856359a3107372e.html" target="element"> Customer Data Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-fd4ed2a113c843439432949ff952ce9d.html" target="element"> Customer Relation Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ad3435751dd14a1a9235f79d63993e3e.html" target="element"> Service Channel Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6d877593be9843499ede290502331cfc.html" target="element"> Digital Customer Management </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Asset Management </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-e1f3aab1bf464f9c9091a8fe30a03204.html" target="element"> Asset Inventory Maintenance </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-03a6f7131e23455b9ddcb84db9df8268.html" target="element"> Investment Performance Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4538a4228d6347418fdd982b17e567ac.html" target="element"> Investment Portfolio Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4777e62af95f42b0bbf266e725b64059.html" target="element"> Investment Strategy Management </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Money Market Management </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-506a80b9390344f7b0c8b4d13c9ada55.html" target="element"> Accounts Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-99c939d1a7054aafabfb61d8a6f0a3c3.html" target="element"> Banking Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-388eebfc1e704e22bacef499a260af6e.html" target="element"> Cash Flow Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-b363a11b315b406c9283529b34339807.html" target="element"> Money Management </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Policy and Claim Management </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Data-Driven Insurance </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-418097bce12b458a82f5e2ca70ac794b.html" target="element"> Data Acquisition </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3f2c4c1adcbe4946a532830286481394.html" target="element"> Data Analysis </a></li>
</ul>
</li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-08bd78de2a0144b99d046cfa192ec632.html" target="element"> Claim Administration </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a5be595de0f143f1ae7642365a5fc70c.html" target="element"> Claim Settlement </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-b55f7efcc5af4110bb975e3e78ad5f5f.html" target="element"> Contract Administration </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-202d3b594e754eafbb87e74a5c3b839a.html" target="element"> Contract Lifecycle Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-cb973b71b23e4e72b02cb8c8b519c5f8.html" target="element"> Data-Driven Insurance </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Business Support </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-e9611c763ab746ee9008f46817e308ee.html" target="element"> Facility Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-dc9a7f4f93b7437bab13bb70df01877a.html" target="element"> HR Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-699e237cdb794bd2b7cc2e544b3d2273.html" target="element"> IT Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-e23d948331af4daeb6c467cc8cd573cb.html" target="element"> Office Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-574e962ef3ae45a9a9e728bf9d299034.html" target="element"> Organization Development </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-f267eb7771c8485caad0f9e7b5e22fac.html" target="element"> Process Management </a></li>
</ul>
</li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-b1f02a9e7d884a0988f9cc7d46d5978e.html" target="element"> Business Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c4be40fce29c4895aac6b4f3136e3fac.html" target="element"> Product Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-811d6f9bc48a46cab19eff2d6dd50827.html" target="element"> Asset Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-012e2476e1dc4199bce9332e0f8ca46c.html" target="element"> Business Support </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-81f31b93e64f4d6faf6ded97a4d21fc2.html" target="element"> Customer Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-cf5fd4ecb67f42ec82e197848e2f4847.html" target="element"> Money Market Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d03cfe3302cf44d8a8dfdcb2e3182450.html" target="element"> Policy and Claim Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ab2df539597f4ae08defc2f6f5cd7ed1.html" target="element"> Sales And Distribution </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-9c8d3a0313e94cdd802cad86cc8d1463.html" target="element"> Marketing </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Resource </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-95f7f2986e6f492f8094ff1c24c08d12.html" target="element"> Enterprise-Wide CRM Automation </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-80beadbbb86e4ed3b305bde159c98093.html" target="element"> Integrated Back Office Automation </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-61a34172b3704647ab6d395d01b71419.html" target="element"> Social Media Apps </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-5058855aa78747038516e17fd429d13e.html" target="element"> Staff with Social Media Competency </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-760b6b8a6745487888e895906be10372.html" target="element"> Data Analysis Automation </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-fe752c302d9545638948c66a0ed11551.html" target="element"> Data Sources </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-022bd5dbd524413e85a5d6fab51fdde5.html" target="element"> Staff with Data Analysis Competency </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Value Stream </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Acquire Insurance Product </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3730220bfa7f48cd95b46f8f11d3674a.html" target="element"> 01 Develop Products </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d6464586d8ed4c05b7b90c501fe33019.html" target="element"> 02 Market and Sell Products </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-e41450db175f4ee384327c48e1ccf643.html" target="element"> 03 Manage Policies and Claims </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1933be5b089848c7b0eb888578078d81.html" target="element"> 04 Serve Customers </a></li>
</ul>
</li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7206f0857fb74ccaa3d391028e06d14e.html" target="element"> Acquire Insurance Product </a></li>
</ul>
</li>
</ul>
</li>
<li class="tree-folder "><span class="i18n-business_layer"><i class="glyphicon glyphicon-triangle-right"></i> </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Actors </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ec01b489d3cc4745b18deaee37596c5b.html" target="element"> ArchiSurance </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2ac6b5a7c90e45359811a693e40fca1d.html" target="element"> Front Office </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-75daffff269c4f65909e8d228245107a.html" target="element"> Back Office </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-04c0ce5cab684488889f6ead81920128.html" target="element"> Shared Service Center </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4d9fb708d29148879cfc75173bc14d28.html" target="element"> Homeowner's & Travel Back Office </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-e32cb747336a4d82b1c84f8a15b5af6a.html" target="element"> Legal Expense Back Office </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7f9aaca9874541028183e3ec5fea4901.html" target="element"> Auto Back Office </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-970ab09789e246f9822180ece1416a63.html" target="element"> Client </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1b3feaf0c2d840a4a97bf5ae7b563106.html" target="element"> Bank </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7fad0960724144d1bf9346e77665e0ab.html" target="element"> Customer Service </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-cfd2f76b350f4e6b9f5dc65cbb3b1e02.html" target="element"> Business Intelligence Team </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Business_Function </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-fefab312c8fc4e0f8dee08b637fe81ce.html" target="element"> Claims Submission </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-e9e45a5ee71e415db83b16b240b99fe6.html" target="element"> Actuarial </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7c136ac7cc0f4d2bbd9b1eb870df4837.html" target="element"> Banking </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-85c0ee259e934e56962ee3176ebf3fbe.html" target="element"> Buying Insurance </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d76e116716674d5eab95ad5d556ec820.html" target="element"> Claims </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-06c0bce636004e398ac7fa688a5cf35a.html" target="element"> Customer Relations </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-05064aa90f4b4d86ae20ab2cb7f18175.html" target="element"> Document Processing </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4ad90e80bdf248bdbb40e9747ad8725d.html" target="element"> Finance </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1f23c44d91a64ed6a9636bc1279bf7d3.html" target="element"> Information Provisioning </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d54347c0d1ed43cda2624e1041debf9f.html" target="element"> Investment Management </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3e527061b83a4349a75e3cebd1da65b8.html" target="element"> Marketing </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4c559118def242459d0f5931590565b1.html" target="element"> Sales </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-931aa56cd9714ed197a1e9cbfe4345e6.html" target="element"> Underwriting </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-fb5a7062d5284a39a2c528e57efd8b4a.html" target="element"> Claims Handling </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Business_Event </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-9c5fae1e7cac45868051b8e5ccd6ddc8.html" target="element"> Request For Insurance Received </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-0a14be1097cb426491a002094cdd57ab.html" target="element"> Claim Received </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3f0bc69461344c05b82040747fdd888d.html" target="element"> Claim Rejected </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Business_Process </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Issue New Policy </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3e76ab9cf4ef45d594d7bf65a398ecac.html" target="element"> Underwrite Risk </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1808f45b52c2441a97eeb21bab408ede.html" target="element"> Produce Policy </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-53f643f6e48e46d59c120249114551c3.html" target="element"> Accept Policy </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Handle Claim </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7aeb79a8a4f1436994fab266369cfed0.html" target="element"> Capture Information </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-07293b26ff584157a9675579b51872ae.html" target="element"> Notify Additional Stakeholders </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6e6386f7efae42a0a0763893ae33af01.html" target="element"> Validate </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-14609439334e4b7b89814c9cdce8021d.html" target="element"> Investigate </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-02905dd4159f463b9156ad17904c6d1b.html" target="element"> Pay </a></li>
</ul>
</li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2f6926aeb69a4e7da560de0c66eb0a94.html" target="element"> L1 Issue New Policy </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-bd37b472c68a4b909f690a0da08ffe6a.html" target="element"> L1 Handle Claim </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6b76404bcb9a465495f5c261f5589835.html" target="element"> L1 Calculate Insurance Premium </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Business _Object </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c2958184a9324f919fe6ce15a3d8460a.html" target="element"> Customer Record </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a091a72e66c14a7ba491e56651932078.html" target="element"> Insurance File </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2ff89b4b42ee43c2b43c234c2d1e891e.html" target="element"> Insurance Request </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-17be38fda14e4974a39271e0b2f8393d.html" target="element"> Insurance Policy </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-76729d0315754f0a8f84ad981a3e68b7.html" target="element"> Claim </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ef3e8f8b93f544fb8c431a95775d36a2.html" target="element"> Travel Insurance Policy </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7ddf3eac5c234aae848f141c48aa5858.html" target="element"> Homeowner's Insurance Policy </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6f6dd4fd62cc43e5bc55a295c96acab7.html" target="element"> Auto Insurance Policy </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-8f29b76fd58a4f24a9de0242e65789fd.html" target="element"> Legal Expense Insurance Policy </a></li>
</ul>
</li>
</ul>
</li>
<li class="tree-folder "><span class="i18n-application_layer"><i class="glyphicon glyphicon-triangle-right"></i> </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Application Service </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> F24 </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-0298ab59585542049ffafaf8601de9ec.html" target="element"> Scanning </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3ddec1a2903d434a8d7207223b24320f.html" target="element"> Customer Administration </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-9f8c3daa20d34e29a6e6cc0cdd0e088e.html" target="element"> Claims Administration </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7418c92f63464641adb57e53c9911eaf.html" target="element"> Printing </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2764b2a820d54e27bafc3e272e75a1fd.html" target="element"> Payment </a></li>
</ul>
</li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4d4161ddd4014aef98282c2d90b5741c.html" target="element"> Policy Administration Service </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3a0f278c72bf4e83b7ed42b7674f06cc.html" target="element"> Financial Service </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a4ff2e5f63634111aeac4a550c41f7bb.html" target="element"> CRM Data Access </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Application Component </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> ArchiSurance Back Office Suite </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2c1fc56084664a4eab32bb1efdaf13bd.html" target="element"> AUTO-U </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-72b308d751bc4514a9bc19187b8b7192.html" target="element"> P-ADMIN </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-04c6536ffd3349028e632cd6282fb5a2.html" target="element"> VERSA-CLAIM </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-700ece0e23a9459aa400aa17bdb89d65.html" target="element"> P-CONFIG </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1c4b9e58d20048ff8efc0cb43364aef9.html" target="element"> BRIMS </a></li>
</ul>
</li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6610a957cdb44757b0b3f59ba7885bb3.html" target="element"> ArchiSurance Back Office Suite </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-b21499b418c443d8b18d033907ce1266.html" target="element"> General CRM System </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-45523f61ed3643579078b65640932d1a.html" target="element"> MyArchiSurance Mobile App </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-f3bac7dc9a2a4bd0a6ff856c57cde494.html" target="element"> Data Warehousing Solution </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-bba5ad8d7e99407787c00d9c8b8e0f7f.html" target="element"> Auto Insurance Application </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-de38273919394e238e6df505d2521689.html" target="element"> Call Center Application </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-63500a4b6e0b4ff186e37322c0c90c8b.html" target="element"> Document Management System </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c94a44ffe0f3470b919507325e2d44df.html" target="element"> Home & Away Financial Application </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1bff260584824937b3af61bc7192acbc.html" target="element"> Home & Away Policy Administration </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2f59e59f3b79494bbd471468e670bd79.html" target="element"> Legal Expense Back-Office System </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-867102366ca34f68af18f77a4314116c.html" target="element"> Legal Expense CRM System </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-0fa51663d3bd4a41bcb55c0f7fde4e9b.html" target="element"> Web Portal </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Application Process </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a03daecf057a4a23908612b34f5d7f0d.html" target="element"> L1 Process Data </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6d186483107347ee821bac3926126530.html" target="element"> L2 Aggregate Data </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-e7b7f3711ba14fa1a1b381e641eea2a4.html" target="element"> L2 Analyze Data </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1d1108f313c845219b5b0b5da6a40e64.html" target="element"> L2 Report Data </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Application Function </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-271504efc1c942178d331e3b726c9213.html" target="element"> Customer Data Access </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a3d93032e3fb4c3aa1cea5b3eaffdd02.html" target="element"> Policy Data Management </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Data Object </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-09743dfde18f41eeafab438cb453c486.html" target="element"> Customer Profile Data </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-cbe6d908acd84d5aa93972a33fcb9ab4.html" target="element"> Customer Data </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d8324da81db14608a5efd5072a7ad396.html" target="element"> Policy Data </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1a5f211f64da4ee68ae8ea71989f9af8.html" target="element"> Claim Data </a></li>
</ul>
</li>
</ul>
</li>
<li class="tree-folder "><span class="i18n-technology_layer"><i class="glyphicon glyphicon-triangle-right"></i> </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Device </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-8ec059a348f3437b83c8e0c41054b246.html" target="element"> ArchiSurance General-Purpose Server Cluster </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-11e25ff52d4847269d7f25e3ebce5cf7.html" target="element"> ArchiSurance Back-Up Server Cluster </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4119b884e63a4636b38039e9acbeeecb.html" target="element"> FO General-Purpose Server </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Artefact </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ed85d463a38e43a5997bfcbf7d836dd5.html" target="element"> Back Office Suite Implementation </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4437efa6c6184f4e87f79a30d653e3b0.html" target="element"> CRM System Implementation </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ecb744cc4cc54e31aad353c235ca34c2.html" target="element"> Real-Time Customer Data </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Equipment </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-5e92a414f719453fb12768a03cdab259.html" target="element"> Smart Connected Devices </a></li>
</ul>
</li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-545855797e6f416ab5351b1794d30452.html" target="element"> Data Acquisition </a></li>
</ul>
</li>
<li class="tree-folder "><span class="i18n-motivation"><i class="glyphicon glyphicon-triangle-right"></i> </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Stakeholder </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-5d4942e3f01a4daba7eb5b35c4953644.html" target="element"> Board </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-145b2526247f4f02bfef814812dc92d9.html" target="element"> Customer </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Driver </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-8c0c34d240a4441da93b8a1644564b9d.html" target="element"> Customer satisfaction </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-f7bad452ecaf4f40a0f9dd7c8d0cd6be.html" target="element"> Price </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-bb88c6c14303496d968ffd92ee5404d3.html" target="element"> Product Portfolio </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-97f6696d18a341ee913df7a97a9f4bd0.html" target="element"> Profitability </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-082e83c2ffcc4c91a05f73e56c99ec82.html" target="element"> Sales target </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-82de9bd16c4c407892aa705eddc1261d.html" target="element"> Stakeholder satisfaction </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Assessment </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-67892632d0ef42a2b362154c37ec90a9.html" target="element"> Customer defecting to competitors with lower premium costs </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6faf1b7ff774435584aefa2727f5ba20.html" target="element"> Customers defecting to competitors with superior digital experiences </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-591f81fc78f44d62a14737921a9487e6.html" target="element"> Customer defecting to competitors with lower Insurance Premiums </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ae55f73b5e0f427e8ff2c4227ca776c8.html" target="element"> Inefficiencies in Internal Operations </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-fc72964ae4d44e449345fb781516fb13.html" target="element"> Strong Brand Position </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-b7b12713b0a3499188b3302a570392a0.html" target="element"> Broad Product Coverage </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Goal </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-8377434cd99543ae9b905acf518b38f9.html" target="element"> Redunction of costs </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-b654149e8b4b49efa79f073473dfc305.html" target="element"> Increase in revenue </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d44662d3984845868394da79007de9ab.html" target="element"> Reduction of maintenance costs </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-04ae8d4a65a942bc87193162bfbdf710.html" target="element"> Reduction of personnel costs </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-778881bc719f43418689c8f1c138d05e.html" target="element"> Imporevement in cross-selling success </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-27481cf7c70f47faa792099e2bc0d393.html" target="element"> Improvement in data consistencey </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-54cd19fbc67441de8c0e46a5d583fd86.html" target="element"> Higher Customer Retention </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-017f0a4a56654f818d9462ab6355e9b4.html" target="element"> Improved Customer Satisfaction </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2644afb2957b421ba319d54fe8b9ec2b.html" target="element"> Increase in Market Share </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-b4bdcbd643ab4e498c6bf77e28cd3734.html" target="element"> Competitive Premium Setting </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Principle </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3f21a591224e4e57af8bf54bc2c4821b.html" target="element"> Common use of applications </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2a1f2097b7b64e9a8c7599ce8d868497.html" target="element"> Single system of record for each data element </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Outcomes </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-908686ae670943c596a3943039aa13a7.html" target="element"> Profit Margin of >5% in Next Fiscal Year </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-5da9126e20754db7b0cb514bf9c76c6a.html" target="element"> 90% of Customer Interaction Online </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6af1b3e80d4d487aaf97a6e34c830481.html" target="element"> Best-in-Class Online Customer Experience </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-cc5c4a6120ff42559fb867179bd3e5bf.html" target="element"> Attractive Insurance Offering </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-0423312257334874890e922d9518907c.html" target="element"> Detailed Insight in Customer Behavior </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Requirements </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3b2a9fbfa97c46a49d246f567042431c.html" target="element"> CRM Data Should Be Maintained Centrally </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c7429e7256dd45779e04094470dac4b8.html" target="element"> Shared Back Office Application for all Porducts </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-8ef1fdc0777a4403a4801d86abb0ea80.html" target="element"> Support for Policy Administration </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-bbd0385f84594601823b9f1006bfd621.html" target="element"> Support for Financial Transactions </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Requirement Breakdown </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7df42551fbd5468e87166161b8c6a77d.html" target="element"> Architectural Technical Requirements </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-dc9980246cfb4999931c2c9e51104c21.html" target="element"> Architectural Technical Requirements (copy) </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3900418ebd814278b3549247a8d97dc9.html" target="element"> Business Requirements </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-afb5b837ac4f4d5fb463b5d02a12cb05.html" target="element"> Stakeholders Requirements </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-f1e488b633be4cdc9f1b181de21d48d1.html" target="element"> Stolution Requirements & Trasition Requirements </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a7090021812643ce82728f546c8c506b.html" target="element"> Strategic Objective </a></li>
</ul>
</li><li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Value </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-752ae84411514fba9a2d77f4871b00c7.html" target="element"> Innovative Insurance Products </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ba263450ed8449a896f661f281994c4e.html" target="element"> Products offered and Sold to The Right Customers </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c067b3ba860741208a80adc8ef96c136.html" target="element"> Products Perform According to Customer Expectations </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3ef13a2f11834398aa9a89d28b013d4f.html" target="element"> High Customer Satisfaction </a></li>
</ul>
</li>
</ul>
</li>
<li class="tree-folder "><span class="i18n-implementation"><i class="glyphicon glyphicon-triangle-right"></i> </span>
<ul>
</ul>
</li>
<li class="tree-folder "><span class="i18n-connectors"><i class="glyphicon glyphicon-triangle-right"></i> </span>
<ul>
<li class="tree-folder "><span><i class="glyphicon glyphicon-triangle-right"></i> Locations </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-e4f15956420f41948655059f8a7e60c0.html" target="element"> ArchiSurance </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4633c63a12634308a7cadc00c4cdac98.html" target="element"> Home & Away </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a7e374b5faab4b49a7511ccc88086135.html" target="element"> LegallyYours </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a97e5b0ff9c040acbb0b4fca21769105.html" target="element"> PRO-FIT </a></li>
</ul>
</li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-f366875027cc4381b5571dc22ed7bb89.html" target="element"> Junction </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-044b7f6ddccd473bb2c1791bef36b948.html" target="element"> Junction </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-38fbc1ae8d194e9c9b540fc37a550b4e.html" target="element"> Front Office </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a79f8dfb0a3d4aa9aea196cad81b262c.html" target="element"> Back Office </a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-76602ed754ba47d69987d2483fe99f71.html" target="element"> Shared Service Center </a></li>
</ul>
</li>
<li class="tree-folder "><span class="i18n-relations"><i class="glyphicon glyphicon-triangle-right"></i> </span>
<ul>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-88ac0af494ab465bbeb6c776f4c9dfc8.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Sales target - Board)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-cd6f7bda15734686b0237d83c9a3e339.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Stakeholder satisfaction - Board)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ba35161c95504b52a87b568f66721c75.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Customer satisfaction - Board)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-031dcd330979473d844079f334dc2e63.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Customer satisfaction - Customer)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1010c32b0a8e4bc1bab85990a07de7d6.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Product Portfolio - Customer)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-0aadb50fa1294dca84f9f680064c35cd.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Price - Customer)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-eb507873cbb24645891bfffe4ec2bc32.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(Stakeholder satisfaction - Profitability)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1072bbc9c71a43f6bd491dc108cf1799.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Profitability - Customer defecting to competitors with lower premium costs)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c9dd5fb1305e4fa0a3a8fa42f53016c5.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Profitability - Customers defecting to competitors with superior digital experiences)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-9125570275ef4c8d8d9aa718be019284.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Redunction of costs - Profitability)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-85656ed62c5140f88e5a25fe2e277455.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Increase in revenue - Profitability)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-fdbe934b327446a4a93feae8d63e8239.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(Increase in revenue - Imporevement in cross-selling success)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-bc1d8ca5b60248969d1869077269e030.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(Redunction of costs - Reduction of personnel costs)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-cf0311a88c8644f591fad4a9339dab97.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(Redunction of costs - Reduction of maintenance costs)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-b8190c0598f64f7ba62e8267d1a1d98e.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Single system of record for each data element - Improvement in data consistencey)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-158d6dd6a304449e84d19bfbc7a72f50.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Single system of record for each data element - Reduction of maintenance costs)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-795e031f309844e69e6a1c20b64f5b5a.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Common use of applications - Reduction of maintenance costs)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7b6cb6f96e6c4ae48c81741fccb3f968.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Customer defecting to competitors with lower Insurance Premiums - Profitability)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a85b477a97a14b2a8b0a6389e4ccf90d.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Profit Margin of >5% in Next Fiscal Year - Profitability)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7742008deecd45df9132867fc84fca90.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Redunction of costs - Profit Margin of >5% in Next Fiscal Year)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-19523c7d489b47809c3c577d77b68fef.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Increase in revenue - Profit Margin of >5% in Next Fiscal Year)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2dc5b0fbd87748e08c87ea8a025a63cd.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Inefficiencies in Internal Operations - Redunction of costs)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2e02f19244a34f6c84ae34e495b7a576.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Imporevement in cross-selling success - Increase in revenue)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-80c42f8080a94597b2e495c19db6c931.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Higher Customer Retention - Increase in revenue)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-62e6dbd3876d4ecdb7c709b220580e67.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Strong Brand Position - Imporevement in cross-selling success)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-8f8832d6db914c729656b7b63259ffdf.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Improved Customer Satisfaction - Higher Customer Retention)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-81d5a4bb18844bb785f7f5476ee96888.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(90% of Customer Interaction Online - Reduction of personnel costs)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1e582d111d424eebaf92fda818c7323b.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Best-in-Class Online Customer Experience - Improved Customer Satisfaction)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-94fa7b8d2dad41a8a1b883a3e9a38aca.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Best-in-Class Online Customer Experience - 90% of Customer Interaction Online)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-713612f0750f4c01931fb5d44215fe09.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Attractive Insurance Offering - Imporevement in cross-selling success)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-089d669e2ccb46dd8a2565b44d515231.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Broad Product Coverage - Attractive Insurance Offering)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d97a41dce1bc481e83c4b63e31d29bad.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Common use of applications - Reduction of personnel costs)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7820330914504022b65b1dd90673271d.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(CRM Data Should Be Maintained Centrally - Single system of record for each data element)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-72149898469548bd87358f70ec1e210c.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Shared Back Office Application for all Porducts - Common use of applications)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d1cd2ed093754238a509348f1cadbbf5.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(CRM Data Should Be Maintained Centrally - Common use of applications)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-fd7dd8d0529345afb6be54f728af4e75.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(Shared Back Office Application for all Porducts - Support for Financial Transactions)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-5a5c9f720b854f42ad444f306d06aec9.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(Shared Back Office Application for all Porducts - Support for Policy Administration)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c4b1a54a5898415aa1b1fc5e5de82144.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Profitability - Board)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-889768b5000e40b4abeff6fff2fa2bc6.html" target="element">
+
(Increase in Market Share - Increase in revenue)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-74b303f16fd641609034a0b328613635.html" target="element">
+
(Competitive Premium Setting - Increase in Market Share)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-181993ba3ed34f8087ea2976ac768297.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Detailed Insight in Customer Behavior - Competitive Premium Setting)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-379cf44ffc4440d9ae82340bae208fd2.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Digital Customer Intimacy Strategy - Detailed Insight in Customer Behavior)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-98b0f5cb0e2e4809b2beb118ece35a63.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Digital Customer Intimacy Strategy - Best-in-Class Online Customer Experience)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2c037af5b356415cb56cc6efaf5de914.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Data-Driven Insurance - Detailed Insight in Customer Behavior)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-babf59e71ed743e8966b0dde36afc61a.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Digital Customer Management - Best-in-Class Online Customer Experience)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-5094fe567e25462ba0f121236254b787.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Digital Customer Management - Digital Customer Intimacy Strategy)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-55607a1c895c484f88c511015dc30cb8.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Data-Driven Insurance - Digital Customer Intimacy Strategy)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4afb11459b3340729fae39aefcdf661a.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Enterprise-Wide CRM Automation - CRM Data Should Be Maintained Centrally)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-9615180b20c94bff993be4b7848088ea.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Integrated Back Office Automation - Support for Policy Administration)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-16229dcbfa7441f497aa625a2de46679.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Integrated Back Office Automation - Support for Financial Transactions)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-edd43918db704835acc7ab9dc4445765.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Integrated Back Office Automation - Shared Back Office Application for all Porducts)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7f894aef3a464aab97f0604463130401.html" target="element">
customer data
(Enterprise-Wide CRM Automation - Integrated Back Office Automation)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6656cbd95450496fa5652dac939a38ea.html" target="element">
customer interactions
(Social Media Apps - Enterprise-Wide CRM Automation)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2ed3e893041c4c789a563f5f97c09594.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Staff with Social Media Competency - Best-in-Class Online Customer Experience)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7bda09d2020c4b4ab810b347f4380bef.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Social Media Apps - Best-in-Class Online Customer Experience)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-98e8205f34194da4939206ecffd444e9.html" target="element">
customer profiles
(Data Analysis Automation - Integrated Back Office Automation)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-31bfef322c234f81ae80f333d8b93f31.html" target="element">
customer behavior
(Data Sources - Data Analysis Automation)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-71f8d4f454d645d485d3305cd7e38a35.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Data Analysis Automation - Detailed Insight in Customer Behavior)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a02ebbd3b00046fe9f2675f0e27428fe.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Data Sources - Detailed Insight in Customer Behavior)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a779a35475c2494d8505765a739077d8.html" target="element">
<span class="i18n-elementtype-RealizationRelationship"></span>
(Staff with Data Analysis Competency - Detailed Insight in Customer Behavior)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-34e9a082bedf46f4acdea2f8346edb04.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(ArchiSurance - Home & Away)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-29b8c682faba4e88b2116ac044afeee1.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(ArchiSurance - LegallyYours)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d4528f45e2d84898b74df46a17b71d15.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(ArchiSurance - PRO-FIT)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3f3548de4a774b6f91e6ef37797dc3d2.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(ArchiSurance - Back Office)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7bb9ad7c0c4a42d1945996cbc7c3e08d.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(ArchiSurance - Shared Service Center)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-9d618b1d551a46c8a5923f67af307008.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(ArchiSurance - Front Office)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ee1e7df4342247c8a172fb36d3475a6f.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Back Office - Legal Expense Back Office)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-5cba901961f740329c382dfdc94d1252.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Back Office - Auto Back Office)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-303ecf165ed841c79f7458290e6943a1.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Back Office - Homeowner's & Travel Back Office)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ae43db88ab0240e2b1b10608761a43e2.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(Home & Away - Front Office)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-0928204c174349d299ff057ef50f48c5.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(Home & Away - Homeowner's & Travel Back Office)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-78aa581a5801455dab1937b110d91812.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(LegallyYours - Legal Expense Back Office)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-90c7bb0eab6741d6bd19b42b9a6064b8.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(PRO-FIT - Auto Back Office)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-f1fb981ce03a4c0688621354de09594e.html" target="element">
<span class="i18n-elementtype-AggregationRelationship"></span>
(PRO-FIT - Shared Service Center)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4c655dd2b4a84fe3ae1ebfdb4b0ae51b.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
(Attractive Insurance Offering - Customer)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6bc1ac43550249779fc081542ff44ce5.html" target="element">
<span class="i18n-elementtype-FlowRelationship"></span>
(01 Develop Products - 02 Market and Sell Products)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4970803fd3934915aa867454f0eec416.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(Acquire Insurance Product - Attractive Insurance Offering)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ac26323b169a44d0beaf151dec36762b.html" target="element">
<span class="i18n-elementtype-FlowRelationship"></span>
(02 Market and Sell Products - 03 Manage Policies and Claims)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d28fde9e79d942b98fb280562ea03cc4.html" target="element">
<span class="i18n-elementtype-FlowRelationship"></span>
(03 Manage Policies and Claims - 04 Serve Customers)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-cfce6ec3e95f45e294168233ccbacd11.html" target="element">
<span class="i18n-elementtype-InfluenceRelationship"></span>
(04 Serve Customers - Attractive Insurance Offering)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-d8da081f773b4629a3d321a0cde91f1a.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Acquire Insurance Product - 01 Develop Products)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c5641c743ade416ea54cb9db96ca891d.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Acquire Insurance Product - 03 Manage Policies and Claims)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-82a8c49533b644f6b3779d99aa428742.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Acquire Insurance Product - 04 Serve Customers)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-e0456b25e08e448482e35a6c620211c0.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Acquire Insurance Product - 02 Market and Sell Products)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-01a813ab18b548b3b42f563c131d160d.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
( - Innovative Insurance Products)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-b641eb8336da488f938e58e0c12c2814.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
( - Products offered and Sold to The Right Customers)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7a91fefed71a47af9f0f8e9c8f90485d.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
( - Products Perform According to Customer Expectations)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-aaa506c5de194624beeefd575ad97d17.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
( - High Customer Satisfaction)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-259ab3d9fa854fb6ba934c89fe841e9e.html" target="element">
<span class="i18n-elementtype-AssociationRelationship"></span>
( - High Customer Satisfaction)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6ee8b804162849198ac78c29f5a35451.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Management - Strategic Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-8efcdf9fa3bb40ba821b92d660884fb2.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Management - Fiscal & Accounting Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-342408e217e74160b98e7de70cd4c332.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Management - Enterprise Architecture)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-0ad9e1d970a04976a336380b12587cc7.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Management - Performance Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-bbd83b27fa53491b8636358ce90c727f.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Management - Risk & Compliance Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a167b15eacf048cea842f05fedf2dbbf.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Product Management - Product Engineering)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ddeae29b7564404ba8d3887d5e6cbb2f.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Product Management - Product Definition)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-7f300667b30e44da9d9ab924174f9714.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Marketing - Campaign Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-f8ce1c8d1639450fa05c6e3948d7fbd4.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Marketing - Market Development)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-deacc5228907414f9112f2acba708136.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Sales And Distribution - Sales Execution)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-370463bd229e40ffae6ab48f25d39278.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Sales And Distribution - Distribution Channel Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ce3237f8b1cc4ff69fa6e72296905ce8.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Customer Management - Customer Relation Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3e5fd4bb75fb405da7299faaad84a539.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Customer Management - Customer Data Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-4000c4721409462ea1fc1c66115c2732.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Customer Management - Customer Contact Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-3f34f768129c4716a34e7b563aa2f16f.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Customer Management - Service Channel Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-89a2f20c57f34ac993122e1da41bdc86.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Asset Management - Asset Inventory Maintenance)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-cc5c00fa6f9a4bba963d300511b37dbb.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Asset Management - Investment Portfolio Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ed8e2f977a524dbcaaa79b6f68ad8d99.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Asset Management - Investment Performance Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-266481958696462dbe751960569df107.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Asset Management - Investment Strategy Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-ea987db36ada41a198ebab43be0479f2.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Money Market Management - Cash Flow Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-bf4a55f0f06a43d0a0affac8d443d7da.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Money Market Management - Banking Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-eeb9a6636b364c2d999f8532a085929b.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Money Market Management - Accounts Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a88b42a5c4064caa9e3b66c342114926.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Money Market Management - Money Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-f258b5405a0b4e9eaa24737576894337.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Policy and Claim Management - Claim Administration)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-00c91698269941628d070c95b0dd737a.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Policy and Claim Management - Contract Administration)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-6d6a0f05a5104dee87339db8dab57f7c.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Policy and Claim Management - Claim Settlement)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-631a940d81884b4b9c74ad98f9a42158.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Policy and Claim Management - Contract Lifecycle Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-f8e0048cb5cd41fdb6e4cd3245b324f0.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Support - HR Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1b0bef12109f4a24a5c3f9dde8a256c5.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Support - Process Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-eacfb2293c25423c8fca259212bcb2ef.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Support - Office Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c1136802bfbb445c8a8070e1063578f0.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Support - Facility Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-12bf022f10464df58421228173f520f8.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Support - IT Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c1067d7066004e61be2908bf1f7628e9.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Business Support - Organization Development)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1990bff68f724fa995285a5fd376dd0f.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Customer Management - Digital Customer Management)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-c3db62aa63d948c4be68509b29e271e4.html" target="element">
<span class="i18n-elementtype-CompositionRelationship"></span>
(Policy and Claim Management - Data-Driven Insurance)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-a9d22ca8a03b4a5ab05877ebadca31c3.html" target="element">
<span class="i18n-elementtype-ServingRelationship"></span>
(Product Management - 01 Develop Products)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-2c746782e43443ce86f32b47c2a470cd.html" target="element">
<span class="i18n-elementtype-ServingRelationship"></span>
(Marketing - 02 Market and Sell Products)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-55882930591c4aeabcbbec4afc3afa3b.html" target="element">
<span class="i18n-elementtype-ServingRelationship"></span>
(Sales And Distribution - 02 Market and Sell Products)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-52c12b85469b4cac89bce3e049ee81d1.html" target="element">
<span class="i18n-elementtype-ServingRelationship"></span>
(Policy and Claim Management - 03 Manage Policies and Claims)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-1c622ab06c1f471b93052e75b0427f23.html" target="element">
<span class="i18n-elementtype-ServingRelationship"></span>
(Customer Management - 04 Serve Customers)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-da2dad43f60f4552940734b25641de10.html" target="element">
<span class="i18n-elementtype-AssignmentRelationship"></span>
(Client - Claims Submission)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-f0588f9d24174949be4c2ac0ebd32cde.html" target="element">
<span class="i18n-elementtype-AssignmentRelationship"></span>
(Client - Buying Insurance)
</a></li>
<li class="tree-element "><a href="id-f0607ad9eb0845a8829f43f5f7c676ff/elements/id-239c5b40c29a4da8842883f17fd8ba11.html" target="element">
<span class="i18n-elementtype-AssignmentRelationship"></span>
(Client - Information Provisioning)