Logs from mobile app is not tracked for analytics?

[zameel7]

Are the logs from mobile app tracked in cairn? It doesn't seem so because we have had some analytics reports setup but we couldn't find any data of students who use the mobile app instead of the web app.

[zameel7]

@FahadKhalid210, any idea this is happening?

[Danyal-Faheem]

Hey @zameel7, sorry for the late reply. There was a maintainership change in progress.

Can you provide some further details on which specific logs are not being tracked? Do you mean the logs generated by the mobile apps themselves or the logs generated by the LMS and Studio for the events performed through the mobile app. The logs generated by the LMS and Studio should definitely be tracked for the actions that are performed on the mobile app. If these are not being tracked, we would need to look into this further.

[zameel7]

The tracking logs for video watch is not being captured when a mobile app user watches a video component. This was one thing I noticed.

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On Mon, 14 Oct 2024 at 11:44 PM, Danyal Faheem ***@***.***> wrote: Hey @zameel7 <https://github.com/zameel7>, sorry for the late reply. There was a maintainership change in progress. Can you provide some further details on which specific logs are not being tracked? Do you mean the logs generated by the mobile apps themselves or the logs generated by the LMS and Studio for the events performed through the mobile app. The logs generated by the LMS and Studio should definitely be tracked for the actions that are performed on the mobile app. If these are not being tracked, we would need to look into this further. — Reply to this email directly, view it on GitHub <#41 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AKNZFTKEB2QR63CMKPSPRDTZ3QC2HAVCNFSM6AAAAABJYDDPWWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMJRHE2DCMJYGI> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[Danyal-Faheem]

Thank you, we'll take a look into this matter.

Feel free to provide us with as much information as you can.

[zameel7]

Thank you! I got engaged to some other work rn, will update if I get any more details.