Problem with API

[prince4747]

When I am trying to request API call it's showowing that error on apache log:

[Sun Apr 21 14:56:46.154231 2024] [:error] [pid 9956] [client XXX.XXX.XXX.XXX:52362] PHP Warning:  error_log(/usr/ictcore/log/ictcore.log): failed to open stream: Permission denied in /usr/ictcore/core/lib/Corelog.php on line 87
[Sun Apr 21 14:56:46.157243 2024] [:error] [pid 9956] [client XXX.XXX.XXX.XXX:52362] PHP Warning:  error_log(/usr/ictcore/log/ictcore.log): failed to open stream: Permission denied in /usr/ictcore/core/lib/Corelog.php on line 87
[Sun Apr 21 14:56:46.157284 2024] [:error] [pid 9956] [client XXX.XXX.XXX.XXX:52362] PHP Fatal error:  Call to a member function generate_token() on a non-object in /usr/ictcore/core/Api/Authenticate.php on line 53

Please guide me to fix it

[ictvision]

Please ensure that the firewall and SELinux are disabled or apply open permissions to the log file by running chmod 777 /usr/ictcore/log/ictcore.log.

[prince4747]

Dear Team, Thanks for your support, Another issue comes up, no fax receive in admin/user area. DO you have any details guide how we can configure that,

[ictvision]

Please check the FreeSwitch cli log and ictcore log, and also try following

If you encounter the error "dialplan not found," please verify the incoming number from the FreeSwitch CLI. Then, proceed to add the DID number in ICTFax and assign it to the fax-to-email service, including your email address.

• chmod 777 /usr/ictcore/cache
• chmod 777 /usr/ictcore/data -R