Insights From Reviews

We're trying to extract actionable information from the reviews (like product features that are liked, disliked or missing).

The MVP is hosted here till we find a permanant place (after a few iterations)

http://insightsfromreviews.com/

Below is a video introduction to the site

The project page at Berkeley

https://www.ischool.berkeley.edu/projects/2019/actionable-insights-understanding-voice-customer-amazon

The presentation provides more details of the project

https://docs.google.com/presentation/d/1E97AgDOd7hyuDw1DYvUUuBT34waVcrkkE55XwsYoQAc/edit#slide=id.g5e3cd57fe6_0_6

The word clouds below were the first step of our EDA

Inside the reviews for Home and Kitchen products from Amazon

Inside the reviews for Electronics